Roger was awesome. Pointed out stuff that I could do to help protect and repair some minor cracks at the base. Was very informative and helpful. Also took a picture and showed me some repair that needed to be done on the actual top of the chimney. I will calling him in the spring to come back and repair it. Was a pleasure to have found him on here! - Christopher - Roosevelt

They were good. Another company gave me an estimate involving a lot of repairs. This company verified I only needed new chimney caps and they installed them that day. I felt pretty good about their service and didn't feel like I was getting oversold. - Michelle - Great Neck

The gas guy came to my house to check the gas meter, he had a really good nose and smelled gas. He told me that I needed to call someone, so I called Angie's List to get recommendations. Member Comments: He came in, quickly confirmed that there was a gas leak through the chimney that needed to be resealed. He showed up promptly, assessed the situation quickly and installed a two ply stainless steel liner. He did a great job. He was very polite, knowledgeable, proficient, and neat. - Allan & Joann - Freeport

Cleaned the fireplace chimney, cleaned the dryer vent, checked the furnace chimney. Roger and his staff were courteous, professional, and trustworthy! - Maggie - Great Neck

Removal of squirrel from chimney base, inspection of gas hot water flue, and inspection of chimney and crown, installation of chimney cap. Called with a possible bird in the gas hot water heater flue and a need for a chimney cap. Roger was able to address my problem and concern about a blockage of the flue from the animal by the next day. His appointment was prompt with a friendly, professional manner. Checked and cleaned the hot water heater flue and removed the squirrel from the chimney base. He installed a S/S lifetime cap , checked the chimney crown, repaired minor flaws in the bricks and saw no need for a chimney cleaning. - Anthony - Yorktown Heights

Cleaned and swept chimney and dryer vents. Everything went very well - Bill - Manhasset

on time and professional. can't really see before and after effect in chimney cleaning but he made it comfortable to me that he cleaned it and gave few tips on maintaining and using it effectively. - Keval - Melville

Work went extremely well. The end result - a lined chimney, with a new cap, and minor masonry work - was professionally done. The two workers were friendly and easy to talk with, answering our questions and explaining the work that would be done, including approximately how long the job would take. - Nancy - New Hyde Park

We could not have been happier with our choice to use Best Way to repair our chimney. Roger, the owner, did not quote us the lowest price, but he was willing to reuse what bricks that he could and by blending the old with the new, you cannot see that the chimney had ever been repaired. Of the other quotes, one was more expensive and was pushing for unnecessary addons and the less expensive estimate insisted on using all new brick even though he admitted that the color wouldn't match well. Roger did the masonry work himself and displayed an obvious pride in his work. He was prompt, courteous and friendly and everything that he said he would. I could not be happier to have hired him and would not hesitate to use him again should the need ever arise. - James - Wantagh

Very well overall. There was a lot of questions on my part about which fireplace insert to purchase for a correct fit and look for my fireplace which isn't a standard size or configuration. Roger answered numerous calls of mine to answer all my questions and make sure I purchased the correct unit. When the installation date came, Roger & his team worked hard to get everything done in one day and even went above and beyond to cut the brick trim around the insert and do some finishing with cement even though this is more of a mason's task. They then provided instruction on use of the insert and maintenance advice. I am very please with the experience with Best way chimney and would use them again. - Andrew - Hempstead